AFTER-SALES SERVICE

There is no doubt that e-Volf’s electric motorcycles appealing design, energy savings and long durability are features that can be attractive enough by themselves. And as we are confident in our quality, we are happy to offer two years guarantee for all components that are not subject to mechanical wear. For further piece of mind, our after-sales service is delegated in the prestigious vehicle repair chain store Midas.

As a courtesy, during the first year or first 500km (whichever arrives sooner), our users will be granted with a free review of their vehicle in those of Midas repair shops that have already been adapted and trained to service electric motorcycles. The service in all reviews will include:

  • High-voltage system review: wiring, connections, battery charger, high-voltage connector, electric engine, battery health status, speed throttle, horn, anti-theft alarm, DC-DC converter, etc.
  • Brake system: status assessment of brake hose, pads or discs, calipers, levers, cables, etc.
  • Tires: review tread wear status, tire pressure, etc.
  • Damping and steering system: tighten steering looseness, review motorcycle back and side stands, shock-absorbers, forks and wheel bearings, tighten frame screws, etc.
  • Lighting system: review of front and rear lights, road beams, position lights, reflectors, etc.
  • LED screen review
  • Etc.

Further on, the second review must be done before reaching 2000km or another year, whichever comes first. From then on, once every 2000km or yearly.

The following Midas workshops are already prepared to perform e-Volf electric motorcycles after-sales service:

MADRID

Two shops:

1) C/ Conde Duque, 36, ZIP code 28015 Madrid. GPS 40.428295 -3.709807. Opening hours M-F 8.00 – 20.00 & Saturdays 9.00 – 14.00. Phone: 915990002. This shop is located inside the perimeter of Madrid Free Emissions Zone, oficially named Madrid Central.

2) Plaza del Amanecer, Méndez Álvaro, 1, ZIP code 28045, Madrid. GPS 40.399023 -3.684408. Opening hours M-F 9.00 – 19.00 (Saturday closed). Phone: 914217793.

BARCELONA

Carrer de la Marina, 97, ZIP code 08018 Barcelona. GPS 41.393848 2.187545. Opening hours M-F 8.00 – 20.00 & Saturdays 9.00 – 14.00. Phone: 933095552.

MÁLAGA

Avda. Velázquez, 88, ZIP code 29004 Málaga. GPS 36.692903 -4.454937. Opening hours M-F 8.30 – 20.30 & Saturdays 10.00 – 14.00. Phone: 952241251.

GETXO/BILBAO

C/ Piñaga, 13 (Algorta), CP 48993 Getxo – Vizcaya. GPS 43.356034 -3.009621. Opening hours M-F 8.00 – 20.00 & Saturdays 9.00 – 14.00. Phone: 944300477.

This network will be gradually increased to the rest of Midas chain stores available throughout Spain.


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